Returns & Exchanges at DIGS Ballard
We want you to love your home as much as we do, which is why we offer a 30-day return window for most furniture and decor items in their original condition. Please note that custom upholstery and final sale items are not eligible for return or exchange.
Initiate Your Request
Email our support team with your order number and the reason for your return to receive a Return Authorization (RA) number.
Prepare the Package
Securely pack the items in their original manufacturer packaging, ensuring all hardware and assembly instructions are included.
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location; return shipping costs will be deducted from your refund.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing